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Terms & Conditions

CAMPAIGN TERMS​​

  • The THERMOS Gift Moment campaign (“the Campaign”) is organized by Thermos Malaysia Sdn. Bhd. (“the Organiser”).​​
  • The Campaign runs from 06th November - 20th December 2024 and is available on the following platforms:​​
    i. THERMOS Official Online Store (www.thermosmalaysia.com)​​
    ii. THERMOS Experience Store at The Gardens Mall, Kuala Lumpur​​
    iii. THERMOS Kiosk at IOI Mall Puchong​
    iv. THERMOS Concept Store at The Spring Mall, Kuching​
  • The sale prices of products during the Campaign are as displayed on the website or point of purchase at the time of purchase.​​
  • Prices are subject to change without prior notice, but changes will not affect orders that have already been accepted.​​
  • All products are subject to availability, on a first-come, first-served basis.​​
  • THERMOS reserves the right to modify the terms and conditions stated herein at any time without prior notice.​​
  • By participating in the Campaign, customers, participants and winners are agree to abide by these terms and conditions stated herein.​​
  • For further enquiries, please contact us via WhatsApp at +(6)014-312 6626 or email to customerservice@thermos.com.my​​

PERSONALIZATION

  • Please be sure to review our Personalization Terms & Conditions before placing your order. ​
  • The preview is an approximation, colors and textures will differ from the actual printed surface. ​
  • Personalized orders cannot be modified or returned. ​
  • Text cannot include any indecent, political or unlawful content and must not infringe on the rights of others, including but not limited to brands, celebrities, teams, organization names. ​
  • Additional details available in our Personalization FAQ. ​

GIFT WITH PURCHASE

  • All free gifts are strictly on a first come first served basis, while stocks last. ​
  • All free gifts are non-transferable and not exchangeable for cash or any other item. ​
  • To qualify for free gifts, customers must meet the specified spending requirements as indicated below: ​
    i. RM280 and above in a single receipt: Receive 1x 12L Shopping Cool Bag with Zip [REV-012NST(MNB)]​
    ii. RM500 and above in a single receipt: Receive 1x JNR 750ml Trendy & Light Flask​

TOP SPENDER CONTEST
Eligibility 

  • The Contest is open to individuals aged 18 and above, residing in Malaysia with a valid mailing address.​
  • Employees of the Organiser, its affiliates, related companies, and their immediate family members are not eligible to participate in the Contest.​

How to Participate

  • Participants must log in as a registered member to make purchases.​
  • The Contest is valid for qualified and successful orders made during the Campaign period on the THERMOS Official Online Store only.​
  • Purchases made at THERMOS physical stores or kiosks are not eligible for this Contest.​
  • Multiple entries are allowed, and spending can be accumulated.​

Determination of Winners

  • A total of four (4) winners will be selected from among the highest eligible spenders at the end of the campaign period (referred to as "Winners").​
  • The announcement of Winners will be made on 7th January 2025 via the THERMOS Official Facebook Page, and a WhatsApp message will be sent to the Winners' contact numbers.​
  • Please beware of fraudulent accounts impersonating THERMOS MALAYSIA. The Organiser is not responsible for any damages or issues arising from interactions with third-party websites, portals, or gateways not under the Organiser's control.​
  • The Organiser's decision in determining and selecting the Winners is final. No appeals, reviews, or disputes will be entertained.​
  • The Organiser reserves the right to disqualify any Participant without prior notice, should tampering or irregularities be suspected in their entry.​

Prize

  • Each Winner will receive one (1) unit of the GINTELL G-Beetle Class Foot Massager worth RM2,288 (retail value) ("the Prize").​
  • Winners must respond to the official message sent by the Organiser via +6014-312 6626 by 10th January 2025 ("Prize Redemption Date").​
  • To redeem the Prize, Winners must provide their complete details, including full name, contact number, email address, mailing address, and any other information requested by the Organiser.​
  • The Prize will be delivered via an authorized delivery partner from GINTELL to the mailing address provided by the Winner. The Organiser will not be liable if Winners fail to contact the Organiser by the Prize Redemption Date.​
  • Winners are fully responsible for any damages or claims arising from the delivery or collection of the Prize.​
  • All transportation or other costs incurred to participate in the Contest or to receive the Prize are the sole responsibility of the participants and Winners.​
  • The Prize is non-transferable, non-exchangeable, and not redeemable for cash or any other items. It cannot be resold or offered for resale.​

General Terms

  • The Organiser will not be responsible or liable for any loss in connection with the Contest, including, but not limited to the following: ​
  • Any problem, loss or damage of whatsoever nature suffered by any party due to any delay and/or failure in receiving and sending the entry as a result of any network, communication or system error, interruption and/or failure experience by the participating internet line and/or resulting from participation or the downloading of any materials in the Contest. In the event of such error, interruption and or failure, the Organiser will not be responsible or liable for any failure by any Eligible Participant to participate in the Contest at any time. ​
  • Any problems, expenses, damages, losses, suits and claims of whatsoever nature against any Eligible Participants that may arise from or in connection with their participation in the Contest and/or display of Eligible Participants’ entries. ​
  • By entering the Contest, Eligible Participants shall agree to appear in internet, videos, photographs, write-ups which may be used in advertising (any form of media) or other materials by the Organiser. Eligible Participants shall not be entitled to any payment for such use, or for any re-use; and acknowledge that all copyright, including the right to reproduce likeness or image shall belong to the Organiser absolutely; and to release and discharge the Organiser from any claims in relation to the Organiser’s use of likeness or image. ​
  • The Organiser reserves the absolute right to disqualify any individual that it determines to be tampering with the entry process or the operation of the Contest, to be acting in breach or potential breach of this Contest’s Terms and Conditions. ​
  • The Organiser reserves the right to cancel, modify suspend or delay the Contest in the event of unforeseen circumstances beyond its reasonable control. ​
  • By participating in this Contest, all Eligible Participants hereby warrant that all statements personal details given are true, correct, accurate and complete and that they have read and understood all the Terms and Conditions of this Contest and agree to be unconditionally bound by it. ​
  • By participating in this Contest, all Eligible Participants agree to defend, indemnify and hold the Organiser harmless from and against any suits, claims, losses, damages and expenses, including reasonable legal fees that may be arise from or in connection with the Contest.
  • The Organiser reserves the right to change, amend, delete or add to any of these Terms and Conditions without prior notice and the Eligible Participants will be bound to such changes.
  • Any Terms and Conditions applicable to this Contest which is illegal, prohibited or unenforceable under any law or regulation shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions. ​