FREE SHIPPING* FOR PENINSULAR MALAYSIA ONLY
APPLY 'P10MEMBER' TO ENJOY MEMBER DISCOUNT!

LOYALTY PROGRAM

Join today to enjoy exclusive offers, seasonal promotions & so much more!

STEP 1

Shop

Shop at Thermos Malaysia Official Online Store today!

STEP 2

Earn

Earn 1 points per RM1 spent.

STEP 3

Redeem

Redeem rewards based on your point balance.

Earn 1 points per RM1 spent
2x Reward Points in special events
Free RM20 Voucher during birthday month*
Exclusive Event and offer for member
Gift & Voucher Redemption*
Special Privilege with 3rd Party Merchant

*T&C Apply

What is Thermos Rewards Programme?

Thermos Rewards Programme is a card-less rewards programme launch to rewards shoppers on their purchases with thermos.com.my.

Is there expiry date for Thermos rewards points?

No. it is no expiry date and you can spend it anytime.

Can I use the Reward Programme at other country?

No. The Thermos Reward Programme is limited to thermos.com.my only.

Is there a need for renewal?

No. Application to the Reward’s Programme is a 1 time action that entitles you to become a member with thermos.com.my, the membership is valid for a lifetime and requires no renewal.

Is the Thermos rewards points Reward Programme applicable to all products?

No, the Thermos rewards points is applicable to both finished products only. Spare part and accessories not included.

Thermos rewards points Accumulation and Redemption
  • Every RM1 purchases will entitle you to 1 thermos reward point.
  • All points accumulated at point of purchase will be updated instantly
  • Points can be redeemed with Thermos E-voucher.
  • There are 3 types of e-vouchers:
    RM 10 = 200pts
    RM 25 = 500pts
    RM 50 = 1000pts
  • Thermos cash voucher is not valid for changing cash and only valid at thermos.com.my
  • The redemption privileges and conditions may be amended or withdrawn without prior notice at the sole discretion of NS Thermo (Malaysia) Sdn Bhd.
Is Thermos rewards points transferrable?

No. Thermos rewards points cannot be transferred or exchanged for cash.

How can customer check or view the Thermos rewards points?

You can check the Thermos rewards points at member information pages. Click ‘My Account’ > Points

How do I update on any change of my personal particulars and contact preferences?

Please email to Customer Service at customerservice@thermos.com.my or dial in to a Customer Hotline number +603-8021 6626

How long does it take for my membership to be activated?

Activation of membership is instant.

What happens to my Thermos rewards points if I return the product for refund?

The Thermos rewards points earned on the purchase of the product will be deducted.

How do I cancel my account?

To cancel your Reward membership, please inform us by writing in to customerservice@thermos.com.my

Your personal details will then be deleted from our system. Once membership is canceled, you will no longer be able to use the Thermos rewards points or enjoy all the benefits and privileges of the programme.

*T&C for Birthday voucher & Gift voucher
  1. Members get RM20 gift voucher in birthday month.
  2. Birthday voucher valid for 1 month only.
  3. Gift voucher only applicable at thermos.com.my
  4. Gift voucher applicable with minimum RM50 per order.
  5. Only one voucher allow per transaction.
  6. Gift voucher valid for 12 month only.
  7. Gift voucher with no cash back/ balance refund.
  8. Birthday voucher & Gift voucher cannot be used in conjunction with other coupons and should not apply to items on sale, spare part and accessories.